Returns & Exchanges
At MyBorosil, we want you to be completely satisfied with your purchase. If your glassware or kitchen appliances arrive damaged or don't meet your expectations, our hassle-free 7-day return policy ensures a smooth resolution.
Initiate Request
Log into your MyBorosil account and navigate to 'My Orders' to select the item you wish to return or exchange within 7 days of delivery.
Quality Inspection
Upload clear photos of the product and its original packaging, especially in cases of transit damage, to help our team verify the claim.
Package & Pickup
Once approved, securely pack the item in its original Borosil box with all accessories; our courier partner will arrive for a doorstep pickup within 48 hours.
Refund Processing
After the item reaches our warehouse and passes a quality check, your refund will be credited to your original payment method or MyBorosil wallet within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing